You can contact us for any matter, by e-mail or phone (during business hours). Our customer service is at your disposal 24 hours on 7 days available, the number is printed on your transfer document. If you have questions about a previously made reservation, want rebook your trip? Flight times change?
The posting of transfer for the most popular routes are available online. It may happen that a desired route may not be among them. If desired, a transfer could be arranged. Send us an e-mail with the details of the required service to: or with our Contactform
Use at your request below contact information. We try to answer e-mails as soon as possible, in individual cases, this may take up to 24 working hours. Please note that our service can be only in German, English and Turkish:
UK: +44 1223 790179
Germany: +49 5161 7092800
Spain: +34 965020820
Fax: +49 5161 8063039
7/24 Customer service number are on your booking confirmation.
Mo-FR 08:30 – 20:00 | Sa & Su 09:00 – 17:00 (CET)